I don't appreciate being told to calm down when I wasn't even that upset but more trying to figure out the amount taken off my bank card.
As a single mom who just lost her job and having the stress of putting her whole life into storage and staying with family to get her feet...renting a storage you'd think would have been easy n smooth compared to the other stress. This lady, once I asked why there's a deposite and explained that I misunderstood that there was such a large deposite, you'd think she'd been more polite let alone after I explained why I asked and was upset would have also been a lil EMPATHETIC!
I'm sorry if you're business has had issues with being trashed but you shouldn't take it out on me. You don't have my business or anyone else's in my life.
I hope you'll be more nice and empathetic towards the next persons who try and rent from your business. You never know who the person is that may be in big need of your business and if they have had a devastating loss at the moment.
Thank you so much for being accommodating and helping me outside of business hours! I highly recommend Elk Meadow Storage. After looking around they definitely have the best price, are very clean and are easy to work with.
I'M NOT ASKING FOR ANYTHING BUT AN ANSWER OF WHY.
Nice big units at a reasonable price.
I did ask for a refund because that deposited is very high and every where else is not and I get a gated protection in them.
Elk Medow Storage is a US Moving Company based in Hyrum, Utah. Elk Medow Storage is located at 188 N 800 E, Hyrum, UT 84319, USA.
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